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Air-Resp Medical Inc. Customer Policy

CONDITIONS OF SALE:

  • All orders are subject to acceptance by Air-Resp Medical Inc.
  • New accounts require prior credit approval.
  • Prices are shown in Canadian Dollars and are subject to change without notice.
  • Pictures are representative of products and may not be exactly as shown.

FREIGHT POLICY:

  • Orders will be shipped prepaid and charged or collect via carrier of your choice.


PLACING ORDERS:

  • Orders may be placed through your Air-Resp Medical Inc. representative. (Written confirmation of order is required).
  • Orders may be placed by Phone, Fax, Website, or Email.


BACKORDER POLICY:

  • All backordered items will be shipped immediately upon availability.


PAYMENT TERM:

  • Wire Transfer, Bank Draft, Certified Cheque, or Credit Card.
  • Net 30 from invoice date on approved credit.
  • 2% monthly interest charges on past due balances.
  • An additional $25.00 Service Fee will be charged on Past Due accounts over 60 days.
  • Orders outside the country must be paid in full prior to shipment.
  • Private label products require 50% payment with order and the balance paid prior to shipment.


RETURN GOODS POLICY:

  • A Return Authorization Number is required before returning merchandise for credit or replacement.
  • Merchandise shipped from Air-Resp Medical Inc. more than 30 days prior to obtaining a return authorization request may not be returned.
  • Returned goods are subject to our inspection before credit or replacement is issued.
  • If saleable merchandise is returned for credit there will be a 20% restocking charge deducted from the credit note.
  • Where merchandise is returned as a result of Air-Resp Medical Inc. error or manufacturing defect, a full credit or replacement including freight at the discretion of Air-Resp Medical Inc. will be issued.
  • The Authorization form with the Return Authorization Number must be completed and enclosed with all returned goods along with a packing slip.

 

AMVEX REGULATOR 5 YEAR WARRANTY/REPAIR POLICY:

  • The customer will call Air-Resp Medical Inc. for a Return Authorization Number before shipping their regulators to Amvex for repair work.
  • The customer is responsible for shipping their regulator(s) to Amvex for repair including warranty repair.
  • If the repair is deemed to be under warranty then Amvex will ship the repaired regulator(s) back to the customer at no charge (one way) for the 1st year of warranty.
  • If the repair is not covered under warranty then the shop rate is $60.00 Cdn. per hour plus parts and the cost of shipping the regulator(s) back to the customer.

 

Contact details:

1022 Southlawn Drive
Peterborough, ON, K9J 1G4

Toll Free: 877 877-6631
Tel: 705 741-2314
Fax: 866 783-2271 Toll Free

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Special Offers

Adult Partial Non Rebreathing Mask
SKU:
Adult Partial Non Rebreathing Mask $56.00
$50.00
You Save: $6.00
Guedel Airways in a Case
SKU:
Guedel Airways in a Case $90.00
$60.00
You Save: $30.00
PRO-White Latex Free Tape
SKU:
PRO-White Latex Free Tape $63.00
$52.00
You Save: $11.00

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