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All the information you need to know.

ABOUT OUR PRODUCTS

Air-Resp Medical Inc. is an authorized distributor for medical supply manufacturers offering competitive pricing to the healthcare industry.

Our business is CUSTOMER FOCUSED - building one relationship at a time.

WHAT IS THE MINIMUM ORDER?

Online orders are based on a minimum of fifty ($50) dollars before shipping and taxes.

PRICING LEVELS

1. Website List Pricing.

2. Call for Pre-Approved Volume Pricing.

3. Call for Pre-Approved Tender Pricing.

 

HOW MUCH DOES SHIPPING COST?

Shipping is calculated based on the products weight and the quantity of products ordered.

PAYMENT OPTIONS

1. Credit Card Payments:  You can pay securely at check-out with your Credit card or PayPal account.

2. Manual Payment - If you prefer to pay via cheque, please select this option at checkout.

WHAT IS THE RETURN POLICY?

•    A Return Authorization Number is required before returning merchandise for credit or replacement.

•    Merchandise shipped from Air-Resp Medical Inc. more than 30 days prior to obtaining a return authorization request may not be returned.

•    Returned goods; must be in there original box/packaging, and are subject to our inspection before credit or replacement is issued.

•    If saleable merchandise is returned for credit there will be a 20% restocking charge deducted from the credit note.

•    Where merchandise is returned as a result of Air-Resp Medical Inc. error or manufacturing defect, a full credit or replacement including freight at the discretion of Air-Resp Medical Inc. will be issued.

•    The Authorization form with the Return Authorization Number must be completed and enclosed with all returned goods along with a packing slip.

OUR PRIVACY POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at scott@air-resp.com or send us mail to: Air-Resp Medical Inc. 1022 Southlawn Drive, Peterborough, Ontario, K9J 1G4 Canada.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at scott@air-resp.com or send us mail to: Air-Resp Medical Inc. 1022 Southlawn Drive, Peterborough, Ontario, K9J 1G4 Canada.

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©2019 AIR-RESP MEDICAL INC.